The new rule of business: Be social.
Your customers want two-way conversation; they also want to be able to find you, relate to you and know that you care about helping them. Customers are not cool with interruption-based marketing. Interaction is key.
Our team lives and breathes social media on a daily basis. We help companies figure out what audiences want, listening to their needs and posting relevant content to encourage engagement and participation.
Our social media services include:
Social media audits
Looking for feedback on your current online presence? We’ll run your current channels through our auditing process using our analytics and reporting software. You’ll receive recommendations and feedback in order to move your social media channels to the next level.
Social media strategy
Where should you be focusing your message when it comes to social media? It’s important to develop a cohesive strategy in tandem with your business goals and marketing plan. Our team develops comprehensive social media plans complete with content calendars, templates and resources for future content curation and creation.
Social media management
Based on our analysis of your brand, key words and overall business goals, we serve as your eyes and ears online, setting up monthly social media content calendars and resource lists. This may include posting on your behalf and/or monitoring social media engagement.
Reporting and analytics
Our reporting tools gauge your online presence and provide recommendations for continued interaction online. We provide monthly information on user engagement, interactions, unique users, mentions of your brand and a breakdown of audience demographics.
Social media training
Need a refresher or a crash-course on one of the many social media platforms? Our team provides one-on-one training for you (or your team) to learn the ins and outs of social media. See our workshops for upcoming social media training.
We also serve as a full-service social media firm of record for our clients when needed. Contact us for information on our social media services or to request a proposal for any of the individual services listed above.