Social media is not about push marketing. Stop updating and start conversing with your audience.
Your customers want two-way conversation; they also want to be able to find you, relate to you and know that you care about helping them
Our team lives and breathes social media on a daily basis. We’ll help you figure out what your audience wants, listen to their needs and post relevant content to encourage engagement and participation (while keeping it all straight on your end).
Our social media services include:
Reporting and analytics
Our reporting tools gauge your online presence and provide recommendations for continued interaction online. Using our reporting tools, we’ll provide you with information on user engagement, interactions, unique users, mentions of your brand (even if you’re not using social media) and a breakdown of your audience demographics.
Social media audits
Coupled with our reporting and analytics tools, we provide social media audits. If you’re struggling to reach your messaging goals or would like feedback on your current online presence, we’ll run your current channels through our auditing process. You’ll receive a recommendations document and feedback with suggestions on how to move your social media channels to the next level, based on your current business goals and brand needs.
Social media management
Not everyone has time to manage their own social media content. We get that. That’s why we offer social media management and support services to our clients. We serve as the eyes and ears of our clients on behalf of their brands. Likewise, we also set up monthly social media content calendars and resource lists for content suggestions based on our analysis of your brand, key words and overall business goals.
Social media strategy
Where should you be focusing your message when it comes to social media? For each organization, it’s different, and that’s why it’s important to develop a cohesive social media strategy in tandem with your overall business goals and marketing plan. Our team will develop a comprehensive social media strategy for your organization complete with content calendars, templates and resource lists for future content curation and creation.
Social media training
Need a refresher or a crash-course on one of the many social media platforms? Our team provides one-on-one training for you (or your team) to learn the ins and outs of social media. This training option is also available for those wishing to set up their own social media channels who may be looking for initial set-up support and walk-through.
We also serve as a full-service social media firm of record for our clients when needed. Contact us for information on our social media services or a proposal for any of the individual services listed above.